SAP S/4HANA Reviews

My experience with SAP S_4HANA involves working on several projects helping customers prepare their transition from ECC to SAP S_4HANA. My role was to study the gap and technical feasibility by executing readiness checks and generating reports, helping functional teams analyze the effort during the upgrade or conversion in a brownfield approach.

Another project involved analyzing and comparing the benefits between a greenfield approach and migrating to SAP S_4HANA. My role is primarily technical, helping to design solutions for infrastructure and assisting customers in achieving high availability to maintain business continuity.

SAP S_4HANA has significantly improved performance through its in-memory database technology, SAP HANA, which enhances user experience and business processes.

Regarding the technical side, SAP S_4HANA could further improve digital acceleration and the adoption of new technologies such as AI to enhance business competitiveness globally.

I am currently working at the EDF company, which is an electricity distribution company in the utilities sector focused on energy.

Regarding the pricing of SAP S_4HANA, it depends on various factors. SAP is generally a very expensive license globally. I currently work as a freelance SAP Technical Architect within SAP competence centers, supporting and assisting multiple projects across various companies. I give this product a rating of nine out of ten.

We work in a very niche area within the livestock industry. We have a SAP-certified solution for the poultry industry, and as part of our livestock solution, we cover poultry, dairy, and fishery. We more or less exclusively work in these industries.

Costing and inventory control are what we actively use as part of our tightly coupled solution. It is definitely a plus over the previous user interface. We have been working with ECC, then HANA, and now Peoria. 

It provides a cohesive user interface, even when building applications outside SAP with the OpenUI framework, offering a seamless customer experience. The way SAP has helped our customers is by establishing a discipline where industry-specific operations and SAP's standard processes work hand in hand, improving resource utilization, material movement control, and cost control. This ultimately helps achieve better yield, which is the final goal in the livestock industry. 

We adopted it recently; earlier, we used our BI for analytics and dashboards. Now, a couple of recipe tools we utilize help predominantly in forecasting, where predictive analytics is applied to yield and various dependent conditions. This offers flexibility and better decision-making regarding production increases, particularly in poultry, where a one-year lead time is needed for planning. This analytical aspect has really helped us.

With the public cloud, now everything is being pushed into BTP. This has created challenges, as it requires us to redo our coding and development. This presents a significant learning curve for our technical team and impacts overall deployment strategy. 

We need about six months to get accustomed to it before offering it to our customers. Establishing the right channels was also a challenge, as BTP was quite new. Even the SAP team was uncertain about the costs for different users. Communicating this to customers was difficult, especially considering they'll need multiple licenses. In terms of costs, it has been reviewed a couple of times, but it remains a challenge. 

Initially, BTP was new for everyone, including our SAP contacts. Now, with outside consultants, we have received help. SAP has released some courses, but we still have a long way to go. We use two products: SAP Business One and its support. Working in a different industry, understanding our specific use case requires effort. Feedback on bugs or issues sometimes takes time, indicating scope for improvement.

I have used the solution for almost eight years now.

It will take some time for SAP to settle on a public cloud offering. Once that happens, it is going to be a fantastic product.

We are still in the process of learning. We have not yet overcome that learning curve. There is investment from our side as a partner to learn new things with our teams. 

It will take about six months for us to get used to it before offering it to our customers. Establishing the right channels was a challenge, as BTP was new to everyone, including our SAP contacts. Support from outside SAP consultants has helped us.

Neutral

The setup cost is on the higher side because we work predominantly with the MSME segment. There is always a push from clients saying that the total cost of ownership is quite high compared to other products.

It is a good product. I rate it seven out of ten. It will stabilize more in a year, allowing for a higher rating. With ongoing developments, it will take time for the solution to fully adapt to a public cloud setting.

We have several different application scenarios that we are implementing, including procurement, sales, and finance.

SAP S/4HANA is an integrated application, which is its greatest strength. It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business. It's a comprehensive solution that excels in everything it does.

The cost of their support services could be more affordable. It's currently an expensive proposition.

In my career, I've been using SAP S/4HANA since its inception in 2018. 

I have not seen any instability. There is no flagging, crashing, or downtime.

SAP S/4HANA scales exceptionally well. It's awesome.

The quality of customer service is excellent, and the speed is commendable. I would rate their support as a seven on a scale of one to ten.

Neutral

Once an SAP customer, always an SAP customer. I have used no other options.

The initial deployment was easy. It took nine months to fully deploy it to a working condition.

I used some sort of integrator or consultant during the deployment. This involved a significant number of team members, approximately one hundred plus.

I am not authorized to give out information about the pricing. However, the cost of support services could be made more affordable.

I would recommend SAP S/4HANA for anyone looking for an integrated application. It’s the best. I rate the overall solution a nine out of ten.

Our company provides SAP services for the SAP ECC version and the latest SAP S/4HANA version running on the SAP HANA database. SAP S/4HANA is used by SMEs, large enterprises, and Fortune 500 companies that are globally distributed. For ERP solution requirements for the aforementioned companies, I believe SAP is the market leader that provides end-to-end solutions to cater to all business requirements, daily business transactions and operations. 

As part of the business operations, SAP solutions are used for inventory, procurement, production, planning, quality maintenance, post-production, post-quality check, dispatching, and sales. SAP also caters to completing end-to-end financial processes in fields ranging from expense to revenue. SAP also has multiple add-ons for services in analytics, data warehousing, and advanced or enterprise warehouse management with SaaS productive solutions.   

There is another SAP Ariba product used for advanced P2P, payment and procurement processes. SAP also has solutions for CRM and customer solutions and multiple other products for every line of business. SAP has ideal tools for retail, hospitality management, agriculture, and Oil & Gas businesses.

Depending on customer requirements and their line of business, our company provides suitable SAP services. Based on certain prerequisites like company turnover and yearly revenue, SAP products or system licenses can be adopted. Based on the user licenses procured, whether on-prem or cloud, the solution can be managed by the vendor. SAP products are also adopted by all lines of businesses, including automotive and manufacturing. 

Our company not only implements SAP S/4HANA but also manages the migration from older versions to the latest SAP S/4HANA. For any dedicated projects with SAP S/4HANA, there are some taxation-based processes and procurement processes to develop or customize the solution. 

SAP S/4HANA is a highly compliance-oriented system. The solution provides real-time compliance and auditing from the financial and system perspectives. SAP's USP is that about 80% of customers in the market are using their solutions to run across different systems. Another USP of SAP is that the solution supports all the data across models with proper integration for each and every processes. 

There are no misalignments, ambiguities, or issues within the system for database transactions, business transactions, or reports when using SAP S/4HANA. The product is trouble-free, and it enables businesses to make faster decisions and run systems without errors in day-to-day business operations. 

Consultants need to always remain updated with the latest technology and features from SAP S/4HANA. The licensing of SAP S/4HANA needs to be improved. 

I have been using SAP S/4HANA for four to five years and have been working with SAP products for seventeen or eighteen years. 

SAP S/4HANA is quite scalable. But to scale the solution, there are some additional costs associated for the infrastructure. In our organization there are four to five clients for the SAP solution. SAP S/4HANA gets easily integrated with almost any third-party tool. 

The initial setup of SAP S/4HANA is straightforward. The license of the solution should be obtained in accordance with the customer's requirements. For deployment of the solution, there are compliances and audits that need to be implemented, following which compatibility has to be analyzed and prerequisites need to be verified for the organization who are willing to adapt SAP S/4HANA.

The solution can be deployed on-premise or in the cloud. Once the deployment model is identified, SAP or its service partners should identify the organization's business processes across all business modules.

As part of the deployment process, a business blueprint documentation needs to be prepared, the complete end-to-end scope needs to be identified, realization certification needs to be obtained, and user testing needs to be implemented. If a customer wants any customizations in SAP S/4HANA that can also be implemented. 

The deployment of the solution can be diligently handled in agile mode by identifying the primary requirements that are of major importance and secondary requirements that can be considered at a later stage. 

Our organization's customers have claimed that the ROI is realized within three to five years of using SAP S/4HANA. Our organization's customers of SAP S/4HANA have also informed us that the solution has helped reduce business costs, narrowed business operation leakages, improved compliance, and streamlined the taxation process.  

The product is expensive. The licensing of SAP S/4HANA needs to be improved by allowing more privileges to the on-prem segment because there are still customers who prefer to use the on-prem version. Due to data security, validation and privacy reasons, certain customers are unwilling to transport their data to the cloud. There are some restrictions and limitations on the on-cloud version of SAP S/4HANA due to network security. 

The customers of our organization are facing numerous issues in user-licensing; we have found that the customers are reluctant to obtain a perpetual or subscription-based license because every organization has its own budget and business requirements. 

SAP S/4HANA helps in real-time operations by providing real-time reports. When using the HANA database, the complete in-memory data arrives in the RAM, which is slightly expensive for the one-time installation and implementation purposes, but once the overall business database is transferred to the RAM, SAP S/4HANA provides a fast and easy access to reports across all the modules.

Using the features of SAP Fiori and SAP BTP landscape, you can acquire and access dashboards, general reports and MIS reports for faster decision-making using mobile devices. 

The vendor is making efforts to transport the solutions to the cloud but in our organization, we have witnessed that a large number of customers want the solution in on-prem versions. Even if the technologies are shifting to cloud and its becoming the nature of system maintenance, still somewhere down the line, the vendor should be aware that in some cases the solution will need to be deployed on-prem. 

The cloud version of SAP S/4HANA is completely managed by the vendor and the on-prem version is managed by the customer. A certified SAP service partner should be identified for the implementation of the product. When each and every process of setup is signed off with proper documentation and consolidation there won't be any issues.

I would rate SAP S/4HANA as nine out of ten. I would advise others to first check if their company is able to fulfill the prerequisites for adopting SAP S/4HANA and they should also analyze the cost.

SAP has now launched the BTP that helps SAP S/4HANA integrate with not only SAP solutions but also with other vendor solutions. Any heterogeneous system can be easily integrated with the SAP S/4HANA. Using micro-managed services, cloud platform integrations and BTP, all integrations can be smoothly managed in SAP S/4HANA. 

I am a lead in a consulting company, and we are working with Integration Suite for a couple of customers.

Many prebuilt scenarios are included. This provides the most value for our customers. When discussing SAP, if any customer decides to implement S/4HANA in our environment, some key advantages include the standardization of their processes, which is language-independent. There is a very wide range to bring processes forward with experienced consultants, and this aids in the return on investment.

We are consulting in Turkey, where there are a lot of regulations in finance that should be implemented in S/4HANA. SAP has packages in countries like Poland, Spain, and Italy for these regulations, such as e-invoicing. However, we are missing these standard packages here in Turkey. 

Every customer has to build their own solutions for regulatory needs, such as sending invoices to the authority. This should normally be included in S/4HANA.

I have been using the solution for approximately four to five years.

This solution is scalable, although challenging.

I have been in the market for more than 20 years, and I am happy with the support.

Positive

When we talk about Turkey, for example, here SAP is adopted by a significant majority—perhaps 80% to 85%. It is very popular in Turkey, including in the government sector. Trust is high with SAP. We also had an Oracle partnership for a couple of years, but there were noticeable issues when comparing it with SAP.

We are currently around 120 people, with approximately 100 working in the SAP area. Team members focus on various aspects such as house management, app or field recording, integration, and regulation topics like invoicing. All 100 work with SAP tools.

When discussing cloud solutions from SAP, like Integration Suite, There's a standard price for the first 10,000 messages. Beyond that, extra costs arise. The cloud strategy is a bit different, which we understand.

When it comes to Turkey, SAP is particularly trusted with usage by a large majority including the government. While we had an Oracle partnership for a couple of years, the absence of features was frustrating when compared to SAP.

In Turkey, circumstances differ compared to other places. Sometimes, licenses are 90% cheaper due to different contracts or customers like medical sectors having extensive product licenses with SAP. 

Overall product rating: ten out of ten.

SAP is very strong in finance and incorporates a lot of emerging technology. I like how SAP integrates a lot of new technologies, such as in-memory databases and HANA. SAP S/4HANA can be mapped as per business requirements, and you can name any industry, and SAP can be used, whether in manufacturing, retail, pharma, real estate, or any other industry.

The integration is quick to implement and very user-friendly. 

SAP S/4HANA is particularly user-friendly and quick to deploy.

SAP invests a lot of money in R&D. Every three months, I receive a patch, which is an upgrade within the SAP systems. SAP is good, however, SAP users should have the knowledge to tackle SAP effectively. I recommend training from a systematic approach.

I have been in the SAP industry for 11 years.

SAP is stable and a leader in the ERP space.

SAP S/4HANA itself is a scalable product. You can integrate any third-party solution with SAP.

I find the support to be quite good, with an offshore center in Hyderabad. However, you need to communicate with the right system integrator.

Neutral

The initial setup is very easy, involving configuring and implementing apps for business requirements.

15 members including myself worked on one project, which is 15 times more advanced.

The setup cost is expensive. I would compare it to the difference between a Ferrari and a Rolls Royce. That's the level of distinction.

I always provide battle cards to my clients for SAP, Microsoft, and Oracle. However, SAP remains number one.

I strongly recommend SAP S/4HANA for any industry with companies having more than one hundred employees. I think the business should go with SAP. 

I am the founder of Accent and Consulting.  

Overall, I rate the product a nine out of ten.

We are mainly implementing it for finance, sales, and purchasing.

The most valuable feature is probably the full integration with the finance system. Everything I do automatically creates final or accounting documents, and the capability to make reports on different axes or the latest access is very useful.

The process for the auto administration of the system needs improvement. When I implement a new system, there's a lot to do on the technical side to make it work correctly. 

There are many checks on another SAP application server, and some implementations need a lot of recommendations. Activating the Fiori access is improved, however, it should be easier to activate a new process. 

Today, I have to find the right role, activate all the services, hope everything is correctly activated, and test it. Sometimes, it's a bit complicated to activate new features. 

Additionally, maybe the customization of the screens should allow users to add or change the layout easily. Also, there are a lot of business functions available but not activated by default. I never activate additional business functions since I am unaware they exist, so I might propose or ask to activate some of the exclusions. 

Maybe the performance of the SAP interface could be improved. When using the interface, it's not as good as the SAP GUI, for example, which is not the same type of access, but they try to sell something that should be very reactive. In fact, every time I connect, it's very slow.

I have used the solution for eight years.

It's as stable as the previous version of SAP ERP. The only thing that might need reviewing is when the system has no more space for the transaction load. The SAP HANA system is not very easy to unlock, and it's something strange as, compared to other databases, when transaction logs are full, you stop the system, run the transaction log backups, and then restart. 

When it's full in HANA, I cannot do it that way. I must make some space to let the system process the finance transaction log because it needs some additional space for the transaction logs' backup. That's not very convenient.

I am not dealing with very big customers. The biggest customer I have is mainly in the retail industry, with about 30,000 sales tickets sent back to SAP every morning. That's when the system works the most. Otherwise, I don't see any performance problems.

I sometimes open tickets to SAP. However, I usually find many answers in the SAP notes, which makes that part okay.

Neutral

There's a technical setup during implementation.

In projects, we usually use around eight people.

There is an ROI, otherwise I would not buy it. However, something annoying is the huge difference between the public price and the final price for customers. It makes a good prediction for the customer, however, there's a lot of commercial communication. Speaking about product pricing, it starts to be very expensive. There is a lot of reduction when I start discussions with my customers.

Something could be improved in pricing. There's a lot of difference between casual users and expert users. There should be some categories to make pricing simpler, such as limited users and expert users as it was before. Trying to figure out precisely what they should execute according to the license is not easy. 

On the cloud side, they've changed the license price. It's not easy to have a clear understanding of the price and the value, especially if I talk about the business transaction platform. 

The BTP platform has many services, and I don't know which ones could be used or needed according to different scenarios I want to deploy. That's not very easy to understand now on the price.

The overall product rating is nine out of ten.

I am working with this system for Aalam, CAEPO, and QD. I have some experience regarding these companies. We are currently using S/4HANA for financial management, human resources, and integration with third parties. It's not just about protection, as we manage many online services like Tasee and others.

I am really happy to use HANA since it is highly syndicated with public office systems. They have integrated cloud systems and GP, sorted with security and other features connected with S/4HANA. Analytics are also integrated for reports and designations. The client is very happy to use S/4HANA.

The features from 2021 have a good database use, including PDF views. Most of the tables were reduced in S/4HANA compared to EZ. Overall, the system's indexing of tables and views is good. I have recently focused on BGP. 

I have been working with it for about five years. I am familiar with HANA.

There is no issue with the system's capability. The system is very stable.

The customer tool is very responsive. The support desk phone service is effective and meets expectations.

Positive

The customization and configuration are comprehensive. Many were satisfied before with the Python tenant CEO and MMC. Many consultants are pleased to integrate this technology because configuration is very easy, and our team is happy to use it.

The cost is quite expensive, and some people notice this compared to other solutions. 

I recommend HANA. It is an excellent enterprise system, offering many solutions with integrations to third parties and data on cloud and premises. The system's performance and backup capabilities are impressive. 

Reporting is well-supported, allowing connectivity with any system for report creation, along with mobile integration and notifications. SAP provides numerous services, especially when compared to Microsoft and Oracle solutions. While the cost for consultants and licensing is high, the benefit in terms of data and business communication is significant. 

Most businesses prefer SAP systems for company-wide communication, especially multinational enterprises using S/4HANA. 

The product rating is ten out of ten.