My primary use case is to create solution architectures, including solutions in the cloud and on-premise.
Gerente SAP at a pharma/biotech company with 201-500 employees
Great value solution with perfect end-to-end integration
Pros and Cons
- "The most valuable feature is the perfect end-to-end integration."
- "An area for improvement would be integration with different kinds of legacies. In the next release, I would like the product to be prepared for blockchain technology and the best way to communicate with social networking."
What is our primary use case?
What is most valuable?
The most valuable feature is the perfect end-to-end integration.
What needs improvement?
An area for improvement would be integration with different kinds of legacies. In the next release, I would like the product to be prepared for blockchain technology and the best way to communicate with social networking.
For how long have I used the solution?
I've been using this solution for nine years.
Buyer's Guide
SAP S/4HANA
January 2025
Learn what your peers think about SAP S/4HANA. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
What do I think about the stability of the solution?
I'm not aware of any problems with stability.
What do I think about the scalability of the solution?
The scalability is excellent - we can grow with the solution in the medium or long term.
How was the initial setup?
The initial setup is fairly easy.
What other advice do I have?
For me, S/4HANA is the best value solution in the world. I would rate this solution ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director - SAP Practice at a tech services company with 11-50 employees
Simple implementation, good support, and robust design
Pros and Cons
- "SAP S4HANA is a robust solution."
- "We are always looking for a better user experience. We would like to see more consolidation in SAP S4HANA because of all the financial compliance and regulatory changes."
What is most valuable?
SAP S4HANA is a robust solution.
What needs improvement?
We are always looking for a better user experience. We would like to see more consolidation in SAP S4HANA because of all the financial compliance and regulatory changes.
For how long have I used the solution?
I have been using SAP S4HANA for approximately four years.
How are customer service and support?
The technical support is good.
I would rate the technical support of SAP S4HANA an eight out of ten.
How was the initial setup?
The initial setup was straightforward because we used the package solution, with no customization.
What about the implementation team?
We did the implementation in-house.
What other advice do I have?
I would advise others to use the latest version because the bugs are being fixed constantly.
I rate SAP S4HANA an eight out of ten.
It is an enterprise solution, which is adopted by many organizations, and it's robust.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
SAP S/4HANA
January 2025
Learn what your peers think about SAP S/4HANA. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Head of Information Technology at a energy/utilities company with 51-200 employees
Reduced our costs and loads very quickly
Pros and Cons
- "The most valuable feature is that HANA loads from memory, which means it loads very quickly."
- "The resource usage could be improved - it's memory-hungry, so mid-range servers struggle to run it."
What is our primary use case?
My primary use of this solution is for FICO supply, distribution, and inventory.
How has it helped my organization?
This solution has reduced our costs because we don't have to pay for a third-party database or replication software.
What is most valuable?
The most valuable feature is that HANA loads from memory, which means it loads very quickly.
What needs improvement?
The resource usage could be improved - it's memory-hungry, so mid-range servers struggle to run it.
For how long have I used the solution?
I've been using this solution for two-and-a-half years.
What do I think about the stability of the solution?
This is a very stable solution.
What do I think about the scalability of the solution?
This solution is scalable.
How was the initial setup?
The setup wasn't easy because we had some issues with bandwidth while migrating from on-premise to the cloud. We had to temporarily increase our server for the migration to be successful.
What's my experience with pricing, setup cost, and licensing?
The licensing costs are not transparent at all - for example, we pay a 22% annual maintenance fee without really getting any value for it.
What other advice do I have?
I would give this solution a score of eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SAP Consultant at a tech services company with 51-200 employees
Useful Fiori applications, excellent technical support, and highly scalable
Pros and Cons
- "I have found the most valuable feature to be the SAP Fiori application."
- "There should be a place where I can get the best available applications in one place. Currently, Fiori applications are available in different tiles on the dashboards. If anyone wants to check the financial, sales, and inventory reporting in one place, it is not possible in Fiori. We would have to develop a custom Fiori application. If that feature can be incorporated into the standard Fiori, it will be helpful for us."
What is most valuable?
I have found the most valuable feature to be the SAP Fiori application.
What needs improvement?
There should be a place where I can get the best available applications in one place. Currently, Fiori applications are available in different tiles on the dashboards. If anyone wants to check the financial, sales, and inventory reporting in one place, it is not possible in Fiori. We would have to develop a custom Fiori application. If that feature can be incorporated into the standard Fiori, it will be helpful for us.
For how long have I used the solution?
I have been using SAP S4HANA for approximately six years.
What do I think about the stability of the solution?
SAP S4HANA is stable.
What do I think about the scalability of the solution?
The solution is highly scalable.
SAP S4HANA is best suited for medium and large organizations. There is another solution called SAP Business One that is more suited for smaller organizations.
How are customer service and support?
I have received excellent support from SAP.
How was the initial setup?
The installation of SAP S4HANA is easy. The time it takes for the implementation depends on the modules you are wanting to use. It can take anywhere from a couple of months to two years.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is on the higher side compared to others.
What other advice do I have?
I rate SAP S4HANA a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
CTO at a tech services company with 201-500 employees
Provides a better view of business operations but needs to improve user experience
Pros and Cons
- "I can verify and provide the overall financial aid report and also the management report."
- "You will not see convenient user experiences with SAP S4HANA's website or application."
What is our primary use case?
Most of the modules in our corporation is on the finance module. We also use it for HCM.
What is most valuable?
I can verify and provide the overall financial aid report and also the management report. It makes it better and easier to implement. Also, it provides a better view of business operations.
What needs improvement?
You will not see convenient user experiences with SAP S4HANA's website or application. It is not mobile-friendly either.
For how long have I used the solution?
We have been using it for about four years.
How are customer service and technical support?
We've been happy with the technical support.
How was the initial setup?
The initial setup was quite straightforward because we started with finance.
What other advice do I have?
Depending on the industry and the nature of the business, I would recommend SAP S4HANA, especially if the company has a working model like ours.
On a scale from one to ten, I would rate SAP S4HANA at seven.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Project Coordinator at Exzatech Solutions Ltd
Manages the business in a faster and smarter way
Pros and Cons
- "This tool helps us to manage business in a faster and smarter way."
- "Planned Order List needs a change of screen."
- "MRP repost area should be improved. The production information report also needs to be improved."
What is our primary use case?
SAP S/4 HANA has cloud facilities. Also, it has Fiori apps. This tool helps us to manage business in a faster and smarter way.
How has it helped my organization?
The new functionality helps people. Employees have become more efficient and skilled. It manages the business in a faster way than before we had the solution installed.
What is most valuable?
Business partner functionality helps us to manage vendors and customers from a single screen. Another one is product costing. Product CO-PA implementation is easier than before.
What needs improvement?
MRP repost area should be improved. The production information report also needs to be improved.
Planned Order List needs a change of screen.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
Yes, we encountered stability issues.
What do I think about the scalability of the solution?
No scalability issues.
Which solution did I use previously and why did I switch?
No previous solution was used.
What was our ROI?
Two years.
What's my experience with pricing, setup cost, and licensing?
The cost is $5000.
Which other solutions did I evaluate?
No.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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Updated: January 2025
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