SAP S/4HANA Reviews, Competitors and Pricing

Girish Ogirala

Enterprise Architect at a manufacturing company with 10,001+ employees

Nov 21, 2024

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Integrated application empowers comprehensive transaction analysis and business impact

Pros and Cons

"SAP S/4HANA is an integrated application, which is its greatest strength."
"SAP S/4HANA is an integrated application, which is its greatest strength."

"The cost of their support services could be more affordable."
"The cost of their support services could be more affordable. It's currently an expensive proposition."

What is our primary use case?

We have several different application scenarios that we are implementing, including procurement, sales, and finance.

What is most valuable?

SAP S/4HANA is an integrated application, which is its greatest strength. It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business. It's a comprehensive solution that excels in everything it does.

What needs improvement?

The cost of their support services could be more affordable. It's currently an expensive proposition.

For how long have I used the solution?

In my career, I've been using SAP S/4HANA since its inception in 2018.

Buyer's Guide

SAP S/4HANA

October 2024

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What do I think about the stability of the solution?

I have not seen any instability. There is no flagging, crashing, or downtime.

What do I think about the scalability of the solution?

SAP S/4HANA scales exceptionally well. It's awesome.

How are customer service and support?

The quality of customer service is excellent, and the speed is commendable. I would rate their support as a seven on a scale of one to ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Once an SAP customer, always an SAP customer. I have used no other options.

How was the initial setup?

The initial deployment was easy. It took nine months to fully deploy it to a working condition.

What about the implementation team?

I used some sort of integrator or consultant during the deployment. This involved a significant number of team members, approximately one hundred plus.

What's my experience with pricing, setup cost, and licensing?

I am not authorized to give out information about the pricing. However, the cost of support services could be made more affordable.

What other advice do I have?

I would recommend SAP S/4HANA for anyone looking for an integrated application. It’s the best. I rate the overall solution a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Last updated: Nov 21, 2024