SAP S/4HANA Reviews

We use SAP S4HANA for our main backup processes. Most of the backups processes if for sales, supply, accounting, and financial. 

I like the user experience and usability of SAP Fiori, which is one of the main features that we are using.

The initial setup could be better. They can make the process a little easier. The functions that we require will be available in the next release. We specifically need a new model, and I think we have some versions to implement. I already read on the SAP website that some functionalities we are waiting for are available in this new version.

We have been using SAP S4HANA for just six months. We just converted the ECC to S/4.

SAP S4HANA is a stable solution.

SAP S4HANA is scalable, and we're running this solution at some banks we have here. It's easy to scale, but it takes a couple of months to do it.

Technical support is good. it's very nice because we have both local support and international support on their website. I think it's good.

The initial setup isn't easy because it takes six months to deploy the project. I think we also discussed it for almost a year before implementing it. 

I would advise potential users to plan extensively before they start. It's very important.

On a scale from one to ten, I would give SAP S4HANA a nine.

This product is the ERP. I'm on the procurement side. Therefore, I leverage it for purchase orders and finance and have all the processes together.

It is better than the previous SAP solution.

It's stable. 

You can integrate it with other tools. 

I cannot recall coming across any areas that were lacking. 

Starting out on the solution can be a bit complex and difficult. I'd like to see them simplify the process of integration. It's very complex, even with the new solutions within SAP.

I started using the product two years ago.

It's a stable product. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance is good. 

We have 23,000 people using the solution. 

I'm on the user side. I'm not on the IT side. I don't have insights on scalability.

I've never contacted technical support. I can't speak to how helpful or responsive they are. 

I can't speak to the initial setup process as I was not a part of the team that handled that.

I wasn't a part of the implementation and am unsure if any outside parties were used or if everything was handled in-house. 

I'm not responsible for the licensing arrangements. I can't speak to the exact cost. 

We're an SAP partner.

I'm not sure which version of the product we are on at this time. I'm not IT. I'm on the procurement side.

I'd advise new users to try to set up everything that is related to your processes and set up integration with SAP assistance tools, such as Ariba. Otherwise, in the beginning, it's very complex.

I'd rate the solution nine out of ten.

We use SAP S4HANA for manufacturing and financials because we are a manufacturing firm.

In an upcoming release of SAP S4HANA, chain management should be easier.

I have been using SAP S4HANA for approximately four years.

SAP S4HANA is a stable solution.

I have found scalability difficult to achieve in SAP S4HANA because the license is quite expensive. The hardware requirement is quite high and can require a large investment for scalability.

We have approximately 200 users using the solution in my organization. We do not plan to increase the usage.

We have internal support for SAP S4HANA but for the external technical support, we rarely use it. The system is quite stable and if we do follow the process, it should have no problems. 

The initial configuration of SAP S4HANA is quite difficult. The time it took for the implementation took seven months.

The implementation was done by a partner.

There is an annual license for SAP S4HANA.

I recommend this solution to others.

I rate SAP S4HANA a seven out of ten.

S/4HANA BASIS administration and technical architect solutions.

We have implemented for one of the customers and gone live recently, and its greenfield implementation. The customer was very happy as the implementation time took less than 6-8 months.

Easy integration with other tools.

• S/4HANA 1610: We found very less Fiori apps — a few apps not working.
• All module Fiori apps need to be tuned.

With our customers, we are currently administering their solution over SAP HANA and with different infrastructures such as cloud computing, AWS, Azure, GCP, and others that are also on-premise.

We have customers with new implementations and we offer this product to them. We handle the technical installation, then the high availability solution, the disaster recovery, et cetera. We are doing the administration of all the landscapes and a sub-basic administration. 

In all the other cases we have, the customers are immigrating their solution from SAP HEC. That is the other server for SAP. We bring it to the cloud with public clouds like AWS. Those cases are the most common.

The cost optimization that is shipped with cloud solutions is the primary benefit of the product. 

The integral services that we can administer to our customers are excellent. They are paying for an all-inclusive version of the service. We manage all the features of the operating system - such as ACE's, SAP systems, networks, security on the cloud, et cetera. We can administer everything that is associated with the landscape.

We're well trained on the solution and therefore find the implementation process straightforward.

The solution is quite stable and offers good patches for when issues arise.

The scalability is excellent, especially on cloud deployment models.

From our point of view, we are just a technology consultant. We look at the interfaces in terms of the functional modules we have. It's hard to really see what would be missing in terms of a feature. 

For clients, the most painful part of the solution is the implementation guides of the business or process applications. Okay. The business scenario, the graphic user interface, shown on the system can be a challenge. 

Maybe the commercial model for some other products developed for HANA could be adjusted to make it less complex and more affordable. The commercial laws that SAP has it's very complex. The customer has to acquire a very high license on the product and then they have to buy infrastructure on top of that.

Technical support has been declining. They aren't as responsive as they used to be.

The product could use some other integrations with leaders of the products with public clouds - especially if they are doing with another staff like ILP or on other applications. There could be more legal applications that could be integrated more easily with SAP than they're doing. Right now, we have to develop all the integrations. It would be so much better if this was already done. 

SAP often launches new solutions without first providing the proper documentation. We end up figuring it out, however, it would be nice to have that documentation up front.

We have approximately 15 years of experience on the books with this solution. We've used it since SAP was not HANA. It's now been with HANA, since 2014, if I recall correctly. Therefore, that may be about seven years of experience. Obviously, we've worked with the product over the last 12 months.

The stability is very good. It's, it's a very, very stable version. SAP is often releasing new patches. If we are having some issues, such as some problems with transactions or maybe some features may not work properly, we reach out to enterprise support and often just get a patch. 

The level of scalability you can achieve depends on the infrastructure that you have installed. In the cloud, in product public sites, it's easier to scale. We can scale both up and out and it's very simple to accomplish. 

Typically, we deal with medium businesses. Some others are large at approximately 5,000 users. Most are between 400 and 800 users.

Technical support used to be better. They seem to be less proactive than they were before. Previously they were very responsive and helpful. It's lagged a bit. We're disappointed their rapid response has declined. We're no longer satisfied with the level of service provided.

For us, the entire process is traditionally straightforward. It's not too complex. We manage it like the other systems in the past and obviously take into consideration any new technology within SAP HANA. However, in terms of setting it up, it's not a problem.

With a big cloud infrastructure, we can set up a system in less than a month. It may take between two to three months to take over the system and put it onto the cloud or on our hardware projects. On-premise it may be longer - sometimes around four months.

How many people you need for deployment and maintenance depends on the number of systems. However, with a team of four to five people we managed to do all the projects. 

We handle the implementation process for our clients.

While our clients may first evaluate other solutions, that's not something that we typically do.

We are experts in the technical implementation of the product.

We work with a variety of versions, and, of course, with eh latest 2020 updates. We deal with both cloud and on-premises deployment models.

I'd advise potential new users to really think about their infrastructure and the features they would like. Everything should be looked at and discussed in advance, from security concerns to functional modules. The more you understand what you need, the more likely you will get a solution that you want - and that does what you need it to.

Overall, I would rate the solution at an eight out of ten.

SAP S/4HANA is a comprehensive ERP solution that provides better performance.

Introducing better functions to our customers with the Fiori app is not easy for consultants. There are too many apps, and it takes time to understand their functions. You cannot know all the functions when you implement them, which is a big challenge. The solution should include a comprehensive migration tool for implementation.

I have been using SAP S/4HANA for almost seven years.

Overall, I rate the solution an eight out of ten.

It is used for financial accounting. We are a system integrator, and we have some customers using it. Some customers are on-prem, and we also have some customers on Azure.

From a technological point of view, the in-memory database is one of the key highlights.

If S4HANA has more AI and machine learning, it will be better and easier for reporting and dashboarding.

Its pricing could be better.

I have been using this solution for about three years.

It is quite stable as long as you have the right infrastructure environment.

S4HANA has scalability features, but it depends on the infrastructure. If it is on-prem, you also need scalable hardware.

We have less technical support because of the fewer resources in the region, but we don't have any issues at the moment with that. We are also working with some partners.

Its initial setup is straightforward, but the rollout is quite challenging when the customization starts.

Its pricing could be better.

Normally, we engage with SAP sales to do the assessment. For a successful implementation, before implementing it, I would advise consulting SAP professional services, not just a partner of SAP. If SAP can provide a consulting service initially, it'll be beneficial.

I would rate it an eight out of ten.

We are a pre-sales team and I have been working as a consultant for SAP S4HANA.

Most often, we deal with manufacturing CPG customers. We prefer the complete SAP S4HANA Suite, with all of the functionalities, and the use cases are typically everything that is offered from the processes in that suite.

The key modules that I find most valuable are material management (MM), financial accounting and controlling (FICO), and human resources (HR). I am not exposed to all of the core features, but these are the ones that we generally prefer and propose.

The two things that need to be improved are price and customization. These are two dynamic changes that every customer will want.

I have been working with SAP S4HANA for the past year and a half.

Our customers for this solution are mixed in size. We have small-scale, medium-scale, and large-scale customers. The number of users also varies. It can be hundreds or multiple thousands.

I do not have experience with SAP technical support.

We have enough competency in our company that the initial setup is straightforward and we don't face many issues. There may be some complexity but it depends on the configuration.

The deployment model is a mixture of offerings and this choice is based on customer requirements. Sometimes it is a cloud deployment, whereas others are on-premises, and yet in some cases, it is a hybrid model.

We have an in-house team for deployment.

The price of this product is an issue for some customers.

I highly recommend this product for all SAP customers who want to digitize and have a core business suite of applications.

I would rate this solution a seven out of ten.