SAP S/4HANA Reviews

We are using SAP S4HANA for the OIL and GAS industry.

I have used SAP S4HANA within the past 10 Years

SAP S4HANA is highly stable.

I have found SAP S4HANA to be scalable.

The support quality depends upon the solution and the nature of the problem. It depends on which platform you working on it.

The difficulty level of the initial setup depends on the person's skills. If you know the basic knowledge of the database, then it will be easy, otherwise, it will be very difficult.

I would rate the price of SAP S4HANA a four out of five.

The price of SAP S4HANA could be cheaper.

My advice to others is for them to do their homework very well because if you move into production, you don't have any chances. Make sure your timelines are correct and select your consultant wisely.

I rate SAP S4HANA an eight out of ten.

We are a pre-sales team and I have been working as a consultant for SAP S4HANA.

Most often, we deal with manufacturing CPG customers. We prefer the complete SAP S4HANA Suite, with all of the functionalities, and the use cases are typically everything that is offered from the processes in that suite.

The key modules that I find most valuable are material management (MM), financial accounting and controlling (FICO), and human resources (HR). I am not exposed to all of the core features, but these are the ones that we generally prefer and propose.

The two things that need to be improved are price and customization. These are two dynamic changes that every customer will want.

I have been working with SAP S4HANA for the past year and a half.

Our customers for this solution are mixed in size. We have small-scale, medium-scale, and large-scale customers. The number of users also varies. It can be hundreds or multiple thousands.

I do not have experience with SAP technical support.

We have enough competency in our company that the initial setup is straightforward and we don't face many issues. There may be some complexity but it depends on the configuration.

The deployment model is a mixture of offerings and this choice is based on customer requirements. Sometimes it is a cloud deployment, whereas others are on-premises, and yet in some cases, it is a hybrid model.

We have an in-house team for deployment.

The price of this product is an issue for some customers.

I highly recommend this product for all SAP customers who want to digitize and have a core business suite of applications.

I would rate this solution a seven out of ten.

We use SAP S4HANA for our main backup processes. Most of the backups processes if for sales, supply, accounting, and financial. 

I like the user experience and usability of SAP Fiori, which is one of the main features that we are using.

The initial setup could be better. They can make the process a little easier. The functions that we require will be available in the next release. We specifically need a new model, and I think we have some versions to implement. I already read on the SAP website that some functionalities we are waiting for are available in this new version.

We have been using SAP S4HANA for just six months. We just converted the ECC to S/4.

SAP S4HANA is a stable solution.

SAP S4HANA is scalable, and we're running this solution at some banks we have here. It's easy to scale, but it takes a couple of months to do it.

Technical support is good. it's very nice because we have both local support and international support on their website. I think it's good.

The initial setup isn't easy because it takes six months to deploy the project. I think we also discussed it for almost a year before implementing it. 

I would advise potential users to plan extensively before they start. It's very important.

On a scale from one to ten, I would give SAP S4HANA a nine.

This product is the ERP. I'm on the procurement side. Therefore, I leverage it for purchase orders and finance and have all the processes together.

It is better than the previous SAP solution.

It's stable. 

You can integrate it with other tools. 

I cannot recall coming across any areas that were lacking. 

Starting out on the solution can be a bit complex and difficult. I'd like to see them simplify the process of integration. It's very complex, even with the new solutions within SAP.

I started using the product two years ago.

It's a stable product. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance is good. 

We have 23,000 people using the solution. 

I'm on the user side. I'm not on the IT side. I don't have insights on scalability.

I've never contacted technical support. I can't speak to how helpful or responsive they are. 

I can't speak to the initial setup process as I was not a part of the team that handled that.

I wasn't a part of the implementation and am unsure if any outside parties were used or if everything was handled in-house. 

I'm not responsible for the licensing arrangements. I can't speak to the exact cost. 

We're an SAP partner.

I'm not sure which version of the product we are on at this time. I'm not IT. I'm on the procurement side.

I'd advise new users to try to set up everything that is related to your processes and set up integration with SAP assistance tools, such as Ariba. Otherwise, in the beginning, it's very complex.

I'd rate the solution nine out of ten.

I'm an SAP solution architect and we are partners with SAP.

This is a robust product with the best feature to my mind being the integration of all the modules which has made life much easier for our clients. It's one box with everything included.  

These days, most clients ask about mass upload. It's not possible to do that with SAP so there is an opportunity for them. Mass uploads have become a necessity for industry. SAP does have ways to do this but it's not user-friendly. I'd also like to have an easier option for hosting. Currently, I know that S4HANA can be ported on cloud versions, and they have started giving out ready-to-use kits but there are some hiccups and basic things are a struggle. I've worked with a few different teams that have had problems with that.

I've been using this solution for several years. 

Technical support is quite good, no complaints there.

Deployment was quite difficult several years ago but now it's improved greatly and is quite straightforward.

The cost is reasonable but it's important to check on the options they offer to ensure you get what you want and that you're not paying for things you don't need. It's about having a consistent experience. 

If you're a company that's already using SAP, ERP or ECC, then you'll know that you will get a consolidated system if you take on S4HANA. If you're not using SAP, you have the choice to go with it and make it accessible to your team.

I rate this solution eight out of 10.

I used S/4HANA as a classical ERP system, so I used it to manage the data feeds of enterprise companies. One of them was an IT services company and the other was in the pharmaceutical business. They were two different businesses, but S/4HANA has so many modules and adjustments that you can generally adjust it to any kind of a business. 

S/4HANA can be cloud-based or deployed on-premises, but in both of my implementations, it was on-prem. 

One of the most valuable features, which we used the most, was the FI module, for finance. It involved controlling, account receivables, account payables, and complete financial steering. 

S/4HANA could be improved with better integration. At the moment, a main issue I see is that there's so much growth in the functionality, complementary modules, and cloud solutions which were acquired by SAP and which extend the functionality of the SAP ERP suite. It looks to me that they tend to acquire more and more functionality from acquisitions, but they don't invest enough effort into making them integrated with S/4HANA or ERP. I would say that the functionality is great, but integration is something which still needs more attention. Instead of focusing on acquisitions, they should invest, integrate, and better the existing portfolio of products in SAP. It would help us, as implementors, to have a more complex or compact solution. 

I used S/4HANA for about half a year, for two projects that I was running. 

I would say that S/4HANA is more of a stable product than a top-performing product, but that's because I don't have the same use cases with similar tools to compare it to. It's not fair to judge the performance if I don't have a like-to-like comparison with anything else. 

This solution is scalable. 

The technical support of SAP really depends on where your ticket is resolved. Sometimes you are lucky and you get an expert on the first trial, directly from Europe, and you get good advice very quickly and can continue with your progress. However, sometimes your tickets get stuck and maybe sent to India or sent to less experienced consultants, and you need to chase it to get your ticket resolved. It's hard to make a judgment on this because I've experienced both circumstances, either getting great support in a short amount of time or having to escalate the ticket for a couple of weeks because it's hard to reach the right expert. It's hard to compare because it depends, case by case. 

I'd say their technical support falls in the middle of the scale: it could be better, but it could be worse. At the moment, it's satisfactory, but unfortunately, this isn't always the case. 

Implementation is definitely not straightforward. It's straightforward if you have a proper expert in your sub-base team, but it's not installing Windows or Microsoft Excel. It's a corporate enterprise management system, so there are a lot of parameters you need to set up. The installation itself is the easy part, but the configuration for the business use case is complex. Typically, the installation took about one week. For the configuration, making it compliant with the business use cases, and setting up all the security and users, it took months—typically three to six months, depending on the size of the company. 

The team needed for deployment and maintenance depends on the size and complexity of the customer's business processes. It also depends on how far they would like to go with customizations because almost nobody is purchasing such an enterprise solution to use it as a standard. Almost every customer has some specific features they need to get configured, adjusted, or developed in the solution. From that point of view, it will decide the size of your team. 

If you have a small- to mid-size company—one hundred employees, compact business processes—then you can do it in a couple of months with five people. If you have an enterprise company with thousands of employees around the globe, then it takes almost an indefinite number of consultants because it depends on the complexity of your setup. So the minimum team of five could set it up in a couple of months for a small- to mid-sized company, but it could be a team of twenty to fifty people if you have a complex environment. 

I have implemented this solution for two customers. 

This is not the cheapest solution on the market, so you need to invest seriously in it. As a solid product, it has a solid price. It's definitely one of the more expensive tools on the market, but it's also one of the best products on the market. 

You need to pay for licensing. There are multiple models, but typically, it's a yearly subscription. Usually, when you implement it from scratch, you don't just purchase it for the first year, but for three or five years. 

Compared to similar products, I rate SAP S/4HANA an eight out of ten, because it can always be better. 

I would definitely recommend S/4HANA to those considering implementation. The greatest and biggest enterprises use SAP solutions. If you have a really serious business and you're looking for a rock solid solution with all the modules and functionalities you may need, then SAP is definitely one of the best options. On the other hand, you need to have a business which is profitable because this solution is not cheap, and implementation projects are neither cheap nor fast. You need to invest seriously in such a solution, but it pays off because there are no risks of malfunctions. You have enough contractors on the market who can help you with the solution, so you can always get support. 

SAP S/4HANA is a comprehensive ERP solution that provides better performance.

Introducing better functions to our customers with the Fiori app is not easy for consultants. There are too many apps, and it takes time to understand their functions. You cannot know all the functions when you implement them, which is a big challenge. The solution should include a comprehensive migration tool for implementation.

I have been using SAP S/4HANA for almost seven years.

Overall, I rate the solution an eight out of ten.

We are in the progress right now in achieving the maximum utilization of the SAP HANA. We are exploring most of the available features.

I find the Production Planning Cockpit (PPC) and Material Requirements Planning (MRP) most valuable modules.

In a feature release, they could improve by adding budgetary features.

I have used SAP S4HANA for approximately three years.

SAP S4HANA is stable.

As for our requirements, SAP S4HANA has been scalable. We can extend our requirement to the system. We are using the new enhanced feature and there are many features that are available for the system allowing scalability.

We are receiving technical support from a local team here from India.

The price of SAP S4HANA is reasonable.

I would advise others when implementing to work very closely with the SAP team. When we are migrating from a legacy system to any newer system or SAP, we need to work on the mass uploading requirements, such as the master data, or open items, such as assets. We need to make another clean system before uploading all the data to the system.

I rate SAP S4HANA a seven out of ten.