There are a lot of use cases with ServiceNow Discovery, as it's a huge platform. We mostly use the solution's ITSM and ITOM capabilities in most workflows.
Since I'm very much involved in the ITOM workspace, I like CMDB, CSDM, and Discovery. That's why I have been exploring ServiceNow Discovery versus Tanium. I'm quite excited about the future cloud integration potential that ServiceNow can provide.
ServiceNow Discovery should improve its cloud capabilities.
I have been working with ServiceNow Discovery for seven to eight years.
I am not aware of any stability issues we had with ServiceNow Discovery.
ServiceNow Discovery's scalability is quite good.
ServiceNow Discovery's technical support is fine.
ServiceNow Discovery's initial setup is not straightforward. However, once you get a grip on it, it's quite good and easy to work with.
ServiceNow Discovery's deployment took a couple of months.
ServiceNow Discovery's licensing is not a very small investment, but it definitely pays off.
I would recommend ServiceNow Discovery to others who want to use it. The solution is easy to maintain and integrates very well with ServiceNow CMDB.
Overall, I rate ServiceNow Discovery an eight out of ten.
