Celonis Reviews

We do consultancy in digital transformation. We are starting to go into process mining and automation. Currently, not many people are involved. We are trying to increase the number.

We are thinking of offering RPA as one of our solutions. That's why process mining becomes very important to us because we need a means of analyzing what is happening in our client's company.

The training material is good. The information is very systematic, detailed, and comprehensive. They have a training video for almost every single thing, which makes it easier to know how to use the tool. 

We want to see its linkage to Robotic Process Automation. We would also like to see how can it lead to the implementation side and whether the transition is smooth.

I have been using Celonis for three months. I am using the SNAP version.

It is stable.

It is very scalable so far. I haven't not encountered limitations.

I haven't contacted them so far.

The initial setup is easy. It took us about a month to deploy.

I would recommend Celonis. It is suitable for both small and big enterprises because they have a few versions. You can use it in small enterprises when the data volume is not large. As you move to larger data volumes, you can use the enterprise version. In that sense, they have a cost-effective way of managing the expansion and growth of the whole project. 

They have also spent a lot of time on the education side, which is good. The information has been very detailed. You get to learn how to use it quite easily. 

I would rate Celonis a nine out of ten.

In terms of our primary use case, for example, we use data mining for the procurement processes. Let's say the company purchased keyboards and mice from vendors for certain prices, for example, $10 for each mouse in 2017. But after 2019, we purchased the same mouse for a different amount. With the help of data mining, we can identify different costs. Celonis does background research into the data from the different solutions and puts it into the dashboard so we can see the differences between the pricing over the previous years. 

The interface is unique. But in the last few years, UiPath has also developed a data mining solution. 

Recently, they have incorporated AI into the new release which is available on the cloud portal that does the machine learning processes and modeling. And we can make the machine learning models in UiPath Studio. We can do a lot of work on data mining. They also offer a lot of other features. We currently recommend Celonis for data mining to our valued customers.

Right now in Pakistan, we need to educate our customers and clients on the importance of data mining. We are focusing on that subject and that area to educate our customers and to show them the importance of data mining to help improve their businesses.

We just adopted Celonis and have offered it to our customers for a couple of months. So I do not have vast experience. 

We have been working with Celonis for a couple of years. We recommend it to our customers for data mining purposes and we recommend UiPath for robotic process automation.

We recommend different deployments based on our customer's needs. Sometimes it's hybrid, cloud or on-prem depending on their needs. 

We attended a couple of seminars last month. We contacted their support team and they answered our main questions. We asked about the types of licenses we can purchase and which we can pitch to our customers. We get a very fast response from Celonis support. We are satisfied with their support. 

The initial setup was straightforward. 

The pricing is reasonable. 

I would rate it a ten out of ten. They have a very unique product because it gives the user a dashboard. End-users can easily evaluate the differences and get the required output. It fulfills the requirements of the end-user. 

In the next release, I would like for them to integrate more custom features to ease the process of having multiple solutions. I would like to be able to integrate it with other solutions. 

My primary use case is discovering process analytics measures to deliver solutions.

The most valuable features are process mining, task mining, business analytics, and machine learning. 

Celonis isn't particularly useful when you have many manual processes without systems or back-office.

In the past, I have used PAFnow, Disco, and an open-source solution called Process Mining Pro (PM Pro).

With Celonis, you can discover the problems that have a major impact on your business' processing. I would rate this solution as nine out of ten.