Salesforce Sales Cloud Reviews

We use the product to prepare quotations.

The product’s user interface could be better. There could be an option to change the price list without creating a new quote.

We have been using Salesforce Sales Cloud for four years.

I rate the product’s stability an eight out of ten.

The scalability is good. We have many Salesforce Sales Cloud users in our organization's sales, marketing, and back-end teams.

I rate the initial setup process a seven out of ten. The deployment has certain easy steps and some complicated steps involved.

I rate Salesforce Sales Cloud a seven out of ten. It is a good product for the sales team.

My primary use of Sales Cloud is for reporting and ticketing - whenever a customer sends an issue by email, the ticket is created based on the email itself. We also use the Einstein Analytics feature to see how many deals are open or closed and the status of each customer's tickets.

The most valuable features are the reporting and the custom codes.

Sometimes they refresh the production environment, which can be a bit of a challenge. 

I've been using Sales Cloud for seven years or so.

Sales Cloud is a stable solution.

Sales Cloud is scalable.

The technical support team is very cooperative, and I'm satisfied with their service.

The setup is very straightforward because it's a cloud-based product, so all you need is your ID and to register it

Sales Cloud is quite expensive.

I would rate this solution as ten out of ten.

You can have non-sales and marketing personnel using Chatter without driving up licensing cost.

The bulk edit page is nice for creating multiple users at once with the most basic information.

The integration piece is missing.

Salesforce has a integration capability, but the moment we say integration, it's categorized into the following types:

- Synchronous and Asynchronous integration

- Hybrid integration: direct and middleware based

- Cloud-to-Cloud integration such as Salesforce.com to RightNow

So my point was whether Salesforce has the mentioned integration capabilities or not and answer is always the same -- it depends.

In such cases, we have to consider integration from the beginning and what kind of legacy systems we have and what the architectures of the current accounting system are, etc.

But also have to recognize that simply because we use a legacy system from a vendor who has a Salesforce too, that doesn't mean it integrates all that easily.

For Salesforce.com products to truly add business value to the enterprise, integration is thus crucial.

The increasing shift toward hybrid architectures, moreover, means that integration solutions must be able to seamlessly connect Salesforce.com with other SaaS applications and on-premises legacy systems.

And here, based on my past experience, I can say that Salesforce still have room for integration improvements.

We've had no issues with deployment.

We've had no issues with stability.

We've had no issues with scalability.

Generally speaking, Salesforce is for tracking all the processes within the company. We use Salesforce to keep track of candidates and provide an overview of what's happening in the company. It can also tell you what your colleagues are doing. 

Salesforce helps up keep track of candidates.

I think the user experience could be improved. I would like the user interface to be a bit more user-friendly and modern. 

We've been using Salesforce for about five months. 

Yeah

I think Salesforce is scalable. We have almost 2,000 users. 

I would rate Salesforce Cloud six out of 10. I'm not sure if I would recommend it. I guess it depends on what you're using it to do. I don't know if it's the best, actually. Maybe I would say no. It's like asking me, "Would you recommend a bike?" If it's a flat street, yes. 

We primarily use this solution for CRM, process automation, and our operational database.

It has allowed us to bring together functions previously spread across many other packages.

The most valuable features are custom objects, custom workflows, triggering, and integration with other SaaS solutions.

The cost of this solution could be improved. It is pricey, although worth it now that they have bumped up default storage amounts.

We have been using Salesforce Sales Cloud for eight years.

All the features of this product are valuable to me.

It helps our sales organization manage their workload, manage their sales pipeline, and our execs can track performance and perform all relevant sales functions.

I cannot think of anything right now.

I've used it for four to five years.

As it is a cloud computing managed technology, all these headaches are taken care of by Salesforce itself.

As it is a cloud computing managed technology, all these headaches are taken care of by Salesforce itself.

As it is a cloud computing managed technology, all these headaches are taken care of by Salesforce itself.

5/10.

5/10.

No previous solution was used.

It was straightforward.

We did it in-house, but I would suggest enterprise companies to use a vendor team, as there are a lot of minute details with Salesforce. Experienced vendors will help you harness the real power of Salesforce using industry practices and previous experience.

I am a technical person and do not look at those details.

Cloud computing is the future. Many companies are jumping on the Salesforce bandwagon as it integrates and works well seamlessly with other cutting edge technologies.