Webex Reviews

We are a services company, and we use Webex as a platform, depending upon the client that we have.

We use Webex, for training, and for meetings.

Webex offers a wide range of useful features.

It is comparable; they are all the same.

Webex is pretty robust.

The pricing could be improved.

I have been working with Webex for 22 years.

I use the most recent version of this platform.

Webex is a stable solution.

It's a scalable platform

Our company has 250 employees, and everyone uses Webex.

As it is client-driven, increasing usage is dependent on the clients.

We have contacted technical support, and have not had any difficulties.

I have some experience with Adobe Connect and Zoom.

The initial setup is straightforward. It is not difficult in any way.

We don't require a lot of staff to deploy and maintain this solution.

Webex is very expensive.

I would recommend getting training and learning how to use it well.

I would rate Webex an eight out of ten.

I only use WebEx to communicate with one of the managing directors, because that is his default meeting platform.

Webex has one-click calling, which makes things easier. You click, and it automatically dials in to the meetings without pressing additional buttons. It's easy for people who aren't on WebEx. That was helpful.

We switched from Webex to Teams because there was a lag in the WebEx experience and also a lack of integration. Easy integration with a free email account like Microsoft or Google would be helpful.

We saw lag issues more often when we had multiple people connecting.

We never contacted Cisco support about the lag issues because we didn't have time for a follow-up. 

Setup is marginally convenient, and that made a difference for the organization.

The price of Webex was reasonable. 

I rate Webex seven out of 10. Regardless of whatever email integration you have, one-click calling is the easiest. Getting two things together isn't so hard from a business user's perspective. But when you're doing multiple things, that one extra thing becomes an annoyance you don't want to deal with, and you're hoping that an IT team set it up for you already.

We use this solution for virtual meetings including video conferences. I'm an IT programmer. 

The stability of the solution is the most important thing. I've used Teams previously and we had a lot of issues with stability. 

I'd like to see a modernized user interface, something a bit more colorful. In that sense, a solution like Teams is much better, it has a modern UI.  

I've been using this solution for two years. 

It's quite scalable, we've had large numbers on WebEx conferences.

We previously used MyMeeting which is more of a boardroom hosted environment where you can connect boardroom Polycom devices to a virtual cloud meeting room. 

I recommend this product and rate it eight out of 10. 

I do not know which version we are using, although I believe it to be the latest one. 

The solution should have better integration with Microsoft. 

We have been using Webex for several years. 

I am completely satisfied with the tech support. 

We did not try another solution prior to Webex. 

The installation is straightforward and easy. 

It took around a half-an-hour. 

The installation can be done on one's own. 

Two engineers are required for the deployment and maintenance. 

I believe the license to be monthly. 

There are around 350 people using the solution in our organization. 

I would recommend it to others. 

My advice is that people make use of the cloud-based solution, as oposed to the on-premises one. It is easy and very good.  

I would rate Webex as a nine out of ten.

I use Webex for Internet meetings.

The most valuable feature is Webex's user-friendly video conferencing.

One area that could use improvement in Webex is the connection speed. There are times when the platform feels a bit slow, which impacts the overall experience.

I have been using Webex for a few months.

The stability is average.

It is not very scalable. We have approximately 100 users at our company.

The initial setup is simple and I did it myself.

Overall, I would rate Webex as a six out of ten.

We primarily use the solution for virtual meetings. My company is using the Cisco WebEx for most of their meetings.

It's very easy to access. 

It's straightforward to use and navigate around. 

We can do the global meeting with this solution.

Once you have an account, you can always set up meetings with people via Outlook. It's very simple. If you need to, you can just simply share the link with the people.

Users can connect from anywhere. If they have internet access or they have a phone, they can join a meeting.

Sometimes we've had issues with the connection.

We've been using the solution since that pandemic started. We've used it for a few years now.

The stability is pretty good. We had a multi-meeting, multi-location connected meeting, and it worked pretty well. We needed help from our IT team to set it up, however, once it has started, it worked well. It didn't crash or freeze. There weren't glitches.

The solution can scale well and we haven't faced any limitations. We've had a global meeting without issue, for example. 

Our entire organization uses the solution. There are thousands of employees.

We normally deal with our own IT team and not outside technical support. Therefore, I cannot speak to how helpful or responsive they are.

The initial setup is very straightforward. It's not overly complex or difficult. 

I can't speak to the cost. I don't handle the billing aspects of the solution.

I'd rate the solution at a seven out of ten. It offers a good connection and is easy to use, however, sometimes we see there's a connectivity issue.

We primarily use WebEx as our internal chat platform, as well as ad hoc meetings and client meetings. 

This solution is cloud-based, so we are always using the latest version. 

One of the most valuable features of WebEx is that it's very quick for ad hoc meetings, and I use it all day, every day, for internal chat with my team. It's just a good platform. 

The performance of WebEx could be improved. If you're using it on a mobile device and on the laptop, you sometimes get glitches, where you've answered the call or joined a meeting on a laptop and your mobile device doesn't quite know what's going on. It may just be technical glitches, but it seems to be a bit shaky sometimes on mobile devices. 

I have been using WebEx for about a year or so. 

The stability seemed fine, for our use. 

The scalability is fine. 

There are probably about 50-60 of us using it internally and, to a degree, with some of our external clients and consultants. 

I have never personally contacted technical support, but my team has. 

We also use Teams and Zoom. WebEx is a bit clunky for lots of external meetings, so we also use Teams because a lot of our clients have it. Teams also has IMing, but WebEx is sort of defaulted as our major platform, internally. 

The installation is very straightforward. I can do it myself, and it took a couple of minutes. You don't need a technical team. 

I implemented this solution myself. 

I rate WebEx a nine out of ten. It's a pretty good platform and it does what you expect from it. 

We primarily use the solution for any virtual meeting. We use it for web meetings that require audio communication, text communication, and video. Video is not essential for us most of the time, however. It's not critical to see staff during, for example, team meetings.

The chat functionality and the audio capabilities are the solution's most valuable features. For us, video isn't important as long as audio is good.

The presentation of the solution is very efficient.

The solution makes it easy for us as a team to collaborate remotely.

All of the basic features are fantastic. I couldn't rank them in terms of "favorite", and they are all pretty standard within any other similar product, like Zoom or Microsoft Teams. 

Webex offers very good bandwidth managed tools. Even with low or poor bandwidth, the solution works pretty well.

The solution should come as a big client for the system. It should be able to be used just like chat software when necessary, similar to instant messaging.

Currently, the solution isn't really lacking in features.

We've been using the solution for eight years now.

The stability of the solution is excellent compared to other solutions on the market. The solution also works seamlessly with both desktop and mobile devices.

Scalability is fantastic. It's really seamless. If you need to have a big meeting, you can do so quite easily with this solution. It works well. It supports a lot of people at once. It may be that up to one hundred users can join a single call. We've tested the solution with this amount of people and it worked fine. However, largely, we wouldn't do that. We'd run something of that size more like a one-way meeting, similar to a webinar so that things are kept orderly.

I've never contacted technical support directly. We have our own internal team that handles any troubleshooting that needs to happen.

The licensing costs are usually billed on a subscription basis, however I don't know whether it's monthly or yearly. I also don't know the exact costs to our organization. I'm only aware that it's a subscription-based model. There aren't any extra costs on top of the standard licensing fee that is charged.

We schedule calls often with this solution. We schedule a meeting and dial-in to the meeting. When I say dial-in, it's web-based or a data connection, not a traditional voice call. You don't need a phone to use the service.

I would rate this product an eight out of ten. Other products are also doing the same jobs, and run the same tasks. The only difference is stability. Especially when we do screen sharing, compared to other products, Webex performance is much better.

The solution is provided from the cloud, so we're always using the most up-to-date version of the solution. Webex ensures everything is always automatically updated.