Webex Reviews

Webex has frequent updates and it is very good.

Webex could improve by adding captions for the translation.

I have been using Webex for approximately five years.

Webex is a stable solution.

Webex is scalable, there are rooms that people can join.

We have approximately 2,000 users using this solution in my organization.

The technical support from Webex is good.

The initial setup of Webex is easy.

We have approximately four or five engineers that support this solution.

I rate Webex a seven out of ten.

I am a reseller and use Webex to host calls with my clients and other associates within my enterprise.

I enjoy being able to make video calls.

I would like the next release to be more user-friendly. 

I have been using Webex for about six years.

The solution is stable.

I do not consider Webex to be too scalable.

The initial setup was easy but it was difficult to integrate it within my environment.

I had a hard time integrating this solution within my environment. I prefer Microsoft Teams over Webex.

We use Webex for virtual meetings.

We are using Microsoft Teams for the whole organization, e.g. everybody uses Teams, but we have a Webex license because we are running a Cisco Telephony solution.

We decided to integrate Cisco telephony with Webex, particularly for our meetings in the boardroom, so we bought Webex licenses so that if we wanted to connect from our boardroom, we can use Webex.

What we like about Webex is that it's easy to use, and it's easy to set meetings and connect to meetings on this solution.

This platform has a lot of performance problems and challenges, particularly with the connection. Connecting is as easy as clicking on a link, but if you connect with so many people, Webex doesn't perform well. It doesn't run smoothly. It requires stable internet connection.

I've been using Webex since the beginning of the COVID pandemic, so almost two years now.

Webex is not as stable, especially when compared to Microsoft Teams. Webex can have a lot of glitches, and does not run as smoothly as Teams.

Webex is a scalable solution.

The installation of Webex was straightforward. It's a web-based solution, so you just have to log in to the Webex site, then you connect. You can do the installation yourself, without the need for a technical team.

I installed the tool myself. There was no need for a technical team.

I'm on a yearly subscription of Webex.

We evaluated Microsoft Teams.

Webex is on a cloud deployment model.

We don't have many users of this tool in our company. We have less than 10 users of it, and we don't intend to increase the number of users, because we are using Microsoft Teams more. We only use Webex when we want to integrate with our Cisco telephone solution from the boardroom.

I was able to log a case with a Cisco tech before, and he was responsive, e.g. within 24 hours for my Cisco devices, but not necessarily for Webex.

I'm giving Webex a score of seven out of ten.

I use Webex for meetings. It's useful in virtual meetings. It's a video communication tool.

I find Webex to be a good solution. You can share your screen, you can grant control to other meeting participants, you can record, etc. It's okay to use because it does not cause lag, and the video runs smoothly. I'm happy using Webex.

I don't have any complaints about Webex. I'm also using Microsoft Teams and they are the same, but there's some difficulty in Webex, particularly when a third party needs access and that third party is not part of the domain of the company, it could be difficult.

I've been using Webex for three years. We're using it in the company I work for.

Webex is stable here in Thailand. I have not experienced a frozen screen or interruption when I'm having my meeting on Webex.

The scalability of Webex is okay. The biggest meeting I had was with 50 participants, but sometimes, we need to place some of the participants on mute.

There is no issue with Webex technical support, but there's a support issue in the reseller side. From my company's reseller to our customers, there are many Webex cases, but technical support is okay in terms of troubleshooting open cases.

We pay a yearly license for Webex.

I evaluated Microsoft Teams.

In my company, we use Webex and Microsoft Teams.

There are between 5,000 to 10,000 users of Webex in the company. I'm one of the end users of this solution. 10 people make up the technical team that handles the deployment and maintenance of Webex in my company.

On a scale of zero to ten, with ten being the highest, and zero being the worst, I'm giving this solution a score of nine, and I'm recommending it to others who want to start using it, because Webex is okay in my experience.

I'd say that in zero to ten, I'm recommend in the eight or nine. I think it's okay in my experience, yes.

I'm rating Webex a nine out of ten.

I do not know which version we are using, although I believe it to be the latest one. 

The solution should have better integration with Microsoft. 

We have been using Webex for several years. 

I am completely satisfied with the tech support. 

We did not try another solution prior to Webex. 

The installation is straightforward and easy. 

It took around a half-an-hour. 

The installation can be done on one's own. 

Two engineers are required for the deployment and maintenance. 

I believe the license to be monthly. 

There are around 350 people using the solution in our organization. 

I would recommend it to others. 

My advice is that people make use of the cloud-based solution, as oposed to the on-premises one. It is easy and very good.  

I would rate Webex as a nine out of ten.

I really value WebEx’s sharing of applications.

WebEx enables remote employees to participate in training sessions and other meetings.

Recordings are slow to start, sometimes fail, and are difficult to edit.

I have used it for over 10 years.

I did not ecnounter any stability issues.

I did not encounter any scalability issues.

User setup was straightforward.

WebEx’s sharing of an application or the desktop enables me to give a presentation or a demo to remote colleagues, customers and prospects. Other services such as email, audio conferencing and twitter are very useful for communicating in other important ways, WebEx is the corporate gold standard for what it does best, that is easy, reliable sharing of content on my screen to one or several hundred people in real time.

We primarily use WebEx as our internal chat platform, as well as ad hoc meetings and client meetings. 

This solution is cloud-based, so we are always using the latest version. 

One of the most valuable features of WebEx is that it's very quick for ad hoc meetings, and I use it all day, every day, for internal chat with my team. It's just a good platform. 

The performance of WebEx could be improved. If you're using it on a mobile device and on the laptop, you sometimes get glitches, where you've answered the call or joined a meeting on a laptop and your mobile device doesn't quite know what's going on. It may just be technical glitches, but it seems to be a bit shaky sometimes on mobile devices. 

I have been using WebEx for about a year or so. 

The stability seemed fine, for our use. 

The scalability is fine. 

There are probably about 50-60 of us using it internally and, to a degree, with some of our external clients and consultants. 

I have never personally contacted technical support, but my team has. 

We also use Teams and Zoom. WebEx is a bit clunky for lots of external meetings, so we also use Teams because a lot of our clients have it. Teams also has IMing, but WebEx is sort of defaulted as our major platform, internally. 

The installation is very straightforward. I can do it myself, and it took a couple of minutes. You don't need a technical team. 

I implemented this solution myself. 

I rate WebEx a nine out of ten. It's a pretty good platform and it does what you expect from it. 

We use Webex for virtual meetings.

The GUI is nice and easy to operate.

It should be more integrated with third-party vendors.

I have been working with Webex off and on for a couple of years.

We are using the latest version.

Webex is a stable product.

I have never needed to contact Webex technical support.

We also use Skype when Webex is not required.

We have recently upgraded to Teams.

The initial setup is similar to Zoom. It is straightforward and easy to install.

The installation takes less than 10 minutes.

There are no licensing fees.

I would recommend this solution to others.

I would rate Webex a nine out of ten.