Webex Reviews

We primarily use Webex to connect for meeting purposes.

Its features are easy to navigate, easy to share, and easy to conduct meetings.

We are comfortable using it. 

Webex is easy to use.

Integration with other systems, as well as customization, may be beneficial within the context of the specific work set.

I would like to see more integration, with respect to some more unified communication activities.

In my professional experience, I have been using Webex for almost eight or nine years.

I currently work with the most recent update.

Overall, my impression of the stability is good.

Webex is a scalable product.

In our company, we have more than one hundred users.

Webex is used on a daily basis rather than on a regular basis.

We have not contacted technical support. We have not had any issues.

I am working in research and consulting sales. The majority of the products I use are from Microsoft, such as Excel.

We do use Skype, as well as VMware for virtual connections.

The main difference in using Skype is that it's all integrated with all of your Microsoft Teams and Microsoft applications. That's a significant distinction. I believe Webex is also integrated to some extent, but I believe Skype is more easily integrated with Teams.

The initial setup is straightforward. It is not a complex process.

The setup does not take a lot of time and the installation is less.

It doesn't require a lot of maintenance, I believe, that everything is, already accompanying it.

We finished the deployment in-house; everything was done within the company.

I am not aware of the pricing details.

I would recommend this solution to others who are thinking about using it because the navigation and setup are simple.

I would rate Webex an eight out of ten.

We are a services company, and we use Webex as a platform, depending upon the client that we have.

We use Webex, for training, and for meetings.

Webex offers a wide range of useful features.

It is comparable; they are all the same.

Webex is pretty robust.

The pricing could be improved.

I have been working with Webex for 22 years.

I use the most recent version of this platform.

Webex is a stable solution.

It's a scalable platform

Our company has 250 employees, and everyone uses Webex.

As it is client-driven, increasing usage is dependent on the clients.

We have contacted technical support, and have not had any difficulties.

I have some experience with Adobe Connect and Zoom.

The initial setup is straightforward. It is not difficult in any way.

We don't require a lot of staff to deploy and maintain this solution.

Webex is very expensive.

I would recommend getting training and learning how to use it well.

I would rate Webex an eight out of ten.

We are using the latest version for Mac.

We primarily use the solution for meetings with coworkers. 

When the solution is used comprehensively, the hardware and camera features combine to make it better than all others I have encountered. This is because the camera moves in tandem with the person who is using it to communicate with the other participants. 

This is one of the solution's best features. I have not encountered such features with Zoom, which are essentially involve one-on-one meetings. Webex has the hardware to allow for this. 

The price should be improved significantly. The software, licenses and hardware combine to make the solution extremely expensive. 

The interconnectivity of all of the solution's facilities and functions can be more complex than that which is involved in basic configuration, when equipment, telephone extensions or other mobile apps are thrown into the mix. 

To be sure, the solution is stable. 

The solution is certainly scalable. A feature we were lacking in Mexico involved the capability to interconnect with the local telephone companies. We are talking about the prospect of increasing the usage. During this year and last, we increased the use of any kind of non-contact communication using Webex or Zoom, the latter being preferred by some our customers who have Zoom implemented it in their companies - the reason we utilize it. However, for internal use, we exclusively utilize Webex. 

We receive good technical support from Cisco. 

We have been using Webex since I first entered the company in 2012 or 2013, as the company places a premium on fiscal solutions. It is for this reason that it adopted this technology from the outset. 

The solution combines its hardware and camera features to give it a superior edge over all others, with the camera moving in pace with the person who is communicating with other participants. I consider this to be the solution's most valuable feature and have not encountered it with Zoom, which is basically geared towards one-on-one meetings. 

The difficulty involved in the initial setup can vary. The solution is easy to configure for basic use, such as one-on-one meetings or those involving multiple parties. It is more difficult to interconnect all the facilities and functions when one adds equipment and telephone extensions or other mobile apps. 

While I do not recall how long the deployment took, the configuration of all of the functions lasted two or three days. However, there is a need to be certified by Cisco, Webex and IP telephony for this solution. 

When it comes to the deployment and maintenance, there are a couple field agents who are responsible for this. 

I cannot say for certain whether we have seen an ROI, return on our investment. 

I find the solution to be very expensive. The software, licensing and hardware add up significantly. 

I do not have the licensing figures offhand, but the prices vary with the features one wishes to add to the license. There exists the option of a free license for one-on-one or one-on-two video calls, but adding more people requires one to upgrade his license. 

The licensing fees vary with the features one utilizes, web or call conferencing incurring a basic licensing fee. An upgraded license is required if one wishes to add a mobile app or conference. There is, yet, a separate license for integrating one's computer, cell, office or desk phone. We are talking about a sort of unit for each of the features, different licensing fees applying for those which are basic, intermediate and complete. I believe these range from $120-$130 up to $700. 

I feel the solution to be very complete. 

I am a Webex customer. 

While there are 20 to 25 people making use of the solution in our organization, we also use it with another company of ours which has implemented it and this places the number in the company at around 25 to 30 people. 

Each person has a different role and is dispersed in a disparate location in the north and center of Mexico. 

I would consider the move from on-premises to cloud-based implementation to be a positive step. This makes the solution a good instrument in such countries as the United States, the UK and Germany, where there is much integration with the local cell or telephone companies. We are talking about a good investment, as it allows one to integrate his office or home phones with the solution. 

I rate Webex as a nine out of ten. 

We use the solution for multiple purposes, including collaborative meetings and online education through web events, seminars, practical sessions, and lab sessions.

The solution provides a secure environment for meetings. Along with this, its feature for conducting exams works the best. In addition, it helps the instructor to monitor student engagement during online educational sessions.

They should integrate the solution with multiple hardware vendors.

I have been using the solution for more than ten years.

It is a stable solution. I rate its stability ten out of ten.

It is a scalable solution. I rate its scalability ten out of ten.

Technical support is optional for the solution as it is never out of connectivity or has latency issues.

I have used Zoom and Microsoft Teams before. In comparison, Webex provides additional features and a standard license policy.

The solution's initial setup process is straightforward. 

The solution is low-cost for a hybrid model.

It is a unique solution. I rate it ten out of ten.

Webex has frequent updates and it is very good.

Webex could improve by adding captions for the translation.

I have been using Webex for approximately five years.

Webex is a stable solution.

Webex is scalable, there are rooms that people can join.

We have approximately 2,000 users using this solution in my organization.

The technical support from Webex is good.

The initial setup of Webex is easy.

We have approximately four or five engineers that support this solution.

I rate Webex a seven out of ten.

I am a reseller and use Webex to host calls with my clients and other associates within my enterprise.

I enjoy being able to make video calls.

I would like the next release to be more user-friendly. 

I have been using Webex for about six years.

The solution is stable.

I do not consider Webex to be too scalable.

The initial setup was easy but it was difficult to integrate it within my environment.

I had a hard time integrating this solution within my environment. I prefer Microsoft Teams over Webex.

We use Webex for virtual meetings.

We are using Microsoft Teams for the whole organization, e.g. everybody uses Teams, but we have a Webex license because we are running a Cisco Telephony solution.

We decided to integrate Cisco telephony with Webex, particularly for our meetings in the boardroom, so we bought Webex licenses so that if we wanted to connect from our boardroom, we can use Webex.

What we like about Webex is that it's easy to use, and it's easy to set meetings and connect to meetings on this solution.

This platform has a lot of performance problems and challenges, particularly with the connection. Connecting is as easy as clicking on a link, but if you connect with so many people, Webex doesn't perform well. It doesn't run smoothly. It requires stable internet connection.

I've been using Webex since the beginning of the COVID pandemic, so almost two years now.

Webex is not as stable, especially when compared to Microsoft Teams. Webex can have a lot of glitches, and does not run as smoothly as Teams.

Webex is a scalable solution.

The installation of Webex was straightforward. It's a web-based solution, so you just have to log in to the Webex site, then you connect. You can do the installation yourself, without the need for a technical team.

I installed the tool myself. There was no need for a technical team.

I'm on a yearly subscription of Webex.

We evaluated Microsoft Teams.

Webex is on a cloud deployment model.

We don't have many users of this tool in our company. We have less than 10 users of it, and we don't intend to increase the number of users, because we are using Microsoft Teams more. We only use Webex when we want to integrate with our Cisco telephone solution from the boardroom.

I was able to log a case with a Cisco tech before, and he was responsive, e.g. within 24 hours for my Cisco devices, but not necessarily for Webex.

I'm giving Webex a score of seven out of ten.

I use Webex for meetings. It's useful in virtual meetings. It's a video communication tool.

I find Webex to be a good solution. You can share your screen, you can grant control to other meeting participants, you can record, etc. It's okay to use because it does not cause lag, and the video runs smoothly. I'm happy using Webex.

I don't have any complaints about Webex. I'm also using Microsoft Teams and they are the same, but there's some difficulty in Webex, particularly when a third party needs access and that third party is not part of the domain of the company, it could be difficult.

I've been using Webex for three years. We're using it in the company I work for.

Webex is stable here in Thailand. I have not experienced a frozen screen or interruption when I'm having my meeting on Webex.

The scalability of Webex is okay. The biggest meeting I had was with 50 participants, but sometimes, we need to place some of the participants on mute.

There is no issue with Webex technical support, but there's a support issue in the reseller side. From my company's reseller to our customers, there are many Webex cases, but technical support is okay in terms of troubleshooting open cases.

We pay a yearly license for Webex.

I evaluated Microsoft Teams.

In my company, we use Webex and Microsoft Teams.

There are between 5,000 to 10,000 users of Webex in the company. I'm one of the end users of this solution. 10 people make up the technical team that handles the deployment and maintenance of Webex in my company.

On a scale of zero to ten, with ten being the highest, and zero being the worst, I'm giving this solution a score of nine, and I'm recommending it to others who want to start using it, because Webex is okay in my experience.

I'd say that in zero to ten, I'm recommend in the eight or nine. I think it's okay in my experience, yes.

I'm rating Webex a nine out of ten.