Webex Reviews

Screen share is the most valuable feature.

An opportunity they could benefit from would be a version that includes meeting transcription. I usually use a third-party product to do transcription.

In terms of Screen share, it would be helpful to have more control over what is being presented on the screen. They may have that functionality, but I've never used it. For example, being able to click back to look at previous slides, even though the presenter has gone forward, or having some type of pointer mechanism that helps to call out different areas of the screen when presenting.

They may already have a function for this that I am not aware of, but I would like to see more whiteboarding capabilities. I would think of this in terms of post-it notes or other things where you can facilitate some interactive engagement. There are products like Miro and CloudBoard, as well as a slew of others of a similar nature. I believe Microsoft Teams has something similar built-in. But, given how much time people spend in online meetings, I believe there should be ways to engage or create more engagement with the participants.

I have been using Webex for approximately six months.

We use the most current Windows-based version.

Overall, it is pretty reliable. Webex is fairly stable.

I have not had to use technical support.

I am also using Zoom. I use Zoom more frequently than I have used Webex.

I have been doing some research on Robotic Process Automation, Automation Anywhere, and UiPath.

I would suggest going through some type of tutorial. There's functionality under the hood that isn't always obvious, or necessarily easy to find. I have run into this type of problem before, such as how to flip the switch so that when you start a meeting, you're not automatically muted, and so on. You have to understand your configuration settings so that you don't waste time on silly challenges, particularly when you're in the middle of a meeting.

I would rate Webex a nine out of ten. I think it's comparable to other products on the market. I have a preference for Zoom just because I am more familiar with it and its capabilities. But apart from that, I think it's a decent product.

We use Webex for virtual meetings.

The GUI is nice and easy to operate.

It should be more integrated with third-party vendors.

I have been working with Webex off and on for a couple of years.

We are using the latest version.

Webex is a stable product.

I have never needed to contact Webex technical support.

We also use Skype when Webex is not required.

We have recently upgraded to Teams.

The initial setup is similar to Zoom. It is straightforward and easy to install.

The installation takes less than 10 minutes.

There are no licensing fees.

I would recommend this solution to others.

I would rate Webex a nine out of ten.

I use Webex for having meetings in the cloud. For example, sometimes I use it for technical reviews with my team, and sometimes, I used it for education.

The most valuable feature is the remote control. I can share my screen, or control other PCs, which are very good features. I can do all of this from home without having to travel.

Webex is easy to use, even for people who are just learning it. They can join meetings or share content with the click of a link.

This solution would be much better if we could install an endpoint and have centralized management. This would allow me to subscribe, push an endpoint to the client, and then control these points.

I would like to see the inclusion of security agents, for example from McAfee or Symantec, which can scan the communication for threats. This would help avoid problems if a user has malware on their machine. Webex would also be able to scan for malicious files.

I have been using Webex for three years.

The stability is very good and Cisco is doing a great job with it. We use it on a regular basis.

This is a scalable product. In the past three years, I have not faced any issues related to scalability.

I have been in touch with Cisco support and they are very good. For enterprise-level organizations, I find them very good.

I have also used GoToMeeting and Zoom. I found that Webex is easier to use than these other products.

This cloud-based solution is very easy to install, with only a single click.

My advice is simply that if this product fits the requirements then people should just start using it. It is very easy to use and can't be complicated, even for non-professional users. 

I would rate this solution an eight out of ten.

We use the solution for multiple purposes, including collaborative meetings and online education through web events, seminars, practical sessions, and lab sessions.

The solution provides a secure environment for meetings. Along with this, its feature for conducting exams works the best. In addition, it helps the instructor to monitor student engagement during online educational sessions.

They should integrate the solution with multiple hardware vendors.

I have been using the solution for more than ten years.

It is a stable solution. I rate its stability ten out of ten.

It is a scalable solution. I rate its scalability ten out of ten.

Technical support is optional for the solution as it is never out of connectivity or has latency issues.

I have used Zoom and Microsoft Teams before. In comparison, Webex provides additional features and a standard license policy.

The solution's initial setup process is straightforward. 

The solution is low-cost for a hybrid model.

It is a unique solution. I rate it ten out of ten.

I am a reseller and use Webex to host calls with my clients and other associates within my enterprise.

I enjoy being able to make video calls.

I would like the next release to be more user-friendly. 

I have been using Webex for about six years.

The solution is stable.

I do not consider Webex to be too scalable.

The initial setup was easy but it was difficult to integrate it within my environment.

I had a hard time integrating this solution within my environment. I prefer Microsoft Teams over Webex.

Using it anywhere on any devices.

Having the quickest meetings ever.

Overall collaborations.

I have used it for one year.

No issues.

No issues.

No issues.

A 10 out of 10.

A 10 out of 10.

Jabber. It was less flexible, which is why we switched.

The initial setup was easy and quick.

It was implemented through a vendor team. I would give them a 10 out of 10.

Not applicable.

Not applicable.

We are using Webex for meetings.

The most valuable feature of Webex is ease to use.

The GUI of Webex should be improved. The connectivity for putting people inside the meetings or entering meetings is to be improved. 

When you mute or unmute someone in Webex it causes a tone or a sound that can be distracting. For example, in Microsoft Teams when someone is muted or unmuted it is silent. When we have a meeting with 100 people the noises are too much. Webex needs to reduce the number of noises activated by using the solution.

I have been using Webex for approximately two years.

We have approximately 100 people in m organization using this solution.

I have not contacted the support from Webex.

I have previously used Microsoft Teams and Zoom. 

Microsoft Teams and Zoom are better than Webex, I have not seen anything special features in Webex.

The setup of Webex is simple.

I have seen Webex improve over the past year. My most recent meeting using Webex was good. Before Webex was the worst meeting platform I used. Every time I went into a meeting, I hang up there for approximately 10 minutes sometimes till I was inside the meeting. Zoom or Microsoft Teams did not have this issue, I was quickly inside the meeting.

We mostly use Microsoft Teams in my organization. 

I rate Webex a seven out of ten.