Bitrix24 Reviews

Name: Bitrix24
Brand: Bitrix24
Rating: 3.7 (20 reviews)

3.7 out of 5

20 reviews
90% willing to recommend

What is Bitrix24?

Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

Get the Bitrix24 Buyer's Guide and find out what your peers are saying about Bitrix24, monday.com, Microsoft Dynamics CRM and more!

Bitrix24 is the #5 ranked solution in top Enterprise Social Software, #11 ranked solution in top CRM solutions, and #13 ranked solution in top Project Management Software. PeerSpot users give Bitrix24 an average rating of 7.4 out of 10. Bitrix24 is most commonly compared to monday.com: Bitrix24 vs monday.com. Bitrix24 is popular among the large enterprise segment, accounting for 42% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 22% of all views.

Helped 823,875 peers since 2012

Featured reviews

Miguel Molano

Sales Manager at Soutec

We use Bitrix24 to store contact leads and opportunities. For opportunities, we manage the entire business case from early stages until it is won or lost. Additionally, we use many automations, particularly email automations The CRM enables us to manage our job efficiently, offering…

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Miguel Molano

Sales Manager at Soutec

We use Bitrix24 to store contacts, leads, and opportunities. We use it from the early stages until a deal is won or lost. It includes many automations, especially email automations It allows us to do our job well, providing clear and organized data. The ability to make quotes directly from the…

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Gabrielle Ugan

Commercial Director at a tech services company with 51-200 employees

Our financial department does not use Bitrix24 because it's not good for the sort of work they do. Once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale. Bitrix24 is a little bit complex in my opinion. It is not so easy to use. The solution could also benefit from more internal cohesion within the projects that we create. For example, within Bitrix24, you can create multiple activities for a project. However, individual users can create activities related to the project separate from the project. This has a negative effect on workflow. We are actually looking into a simpler tool that is geared more towards financial departments. It's a simpler CRM, but that could actually be more beneficial for us. Bitrix24 comes with lots of options and tools, but at the end of the day, it's too complicated for us. I would like to see a Bitrix24 for inventory. A module that we could use to replace ManageEngine would be nice and as ManageEngine is very expensive.

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Bitrix24 mindshare

Product category:

As of December 2024, the mindshare of Bitrix24 in the CRM category stands at 2.1%, down from 2.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

CRM

PeerAnalyst reports

Type	Title	Date
Category	CRM	Dec 18, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 18, 2024	Download
Comparison	Bitrix24 vs Salesforce Sales Cloud	Dec 18, 2024	Download
Comparison	Bitrix24 vs Microsoft Dynamics CRM	Dec 18, 2024	Download
Comparison	Bitrix24 vs monday.com	Dec 18, 2024	Download

Title	Rating	Mindshare	Recommending
monday.com	4.7	4.6%	98%	224 interviews Add to research
Microsoft Dynamics CRM	3.9	14.0%	92%	75 interviews Add to research

Valuable Features

"The most valuable features are data entry, the pipeline view with filters, and the automation capabilities."
"The data entry functionality is excellent, and the pipeline views and filters are highly useful."
"Bitrix24 is a user-friendly solution that is easy to use."

Room for Improvement

"There is a need for better integration with ERP solutions."
"We need full ERP integration to take all our processes in one platform."
"The solution’s performance could be made faster."

Pricing

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."
"The solution's pricing is quite average and not expensive."
"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Bitrix24 Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

22%

Comms Service Provider

12%

Retailer

Financial Services Firm

Government

Insurance Company

University

Educational Organization

Media Company

Construction Company

Manufacturing Company

Healthcare Company

Real Estate/Law Firm

Recreational Facilities/Services Company

Hospitality Company

Non Profit

Outsourcing Company

Wholesaler/Distributor

Non Tech Company

Performing Arts

Pharma/Biotech Company

Program Development Consultancy

Transportation Company

Computer Retailer

Aerospace/Defense Firm

Consumer Goods Company

Sports Company

Individual & Family Service

Legal Firm

Logistics Company

Engineering Company

Mining And Metals Company

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Learn more about Bitrix24

Group task management
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