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Best Help Desk Solutions

What are Help Desk Software?

Help Desk Software solutions mindshare

As of November 2024, in the Help Desk Software category, the mindshare of BMC Helix ITSM is 12.7%, up from 11.1% compared to the previous year. The mindshare of ServiceNow is 25.3%, down from 26.1% compared to the previous year. The mindshare of JIRA Service Management is 11.1%, down from 12.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Help Desk Software

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Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: October 2024.
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814,649 professionals have used our research since 2012.

Help Desk Software experts

Prasanth MG - PeerSpot reviewer
ElvisHenriquez - PeerSpot reviewer
Hussein Taha - PeerSpot reviewer
AANKITGUPTAA - PeerSpot reviewer
Srini-Dhanaraj - PeerSpot reviewer
Yazan Albaw - PeerSpot reviewer
Shibu Babuchandran - PeerSpot reviewer
Todd Blake - PeerSpot reviewer

Help Desk Software FAQ

Is help desk a CRM?

What is the difference between service desks and help desks?

What is helpdesk automation?

What is an ITSM system?

What is the difference between ITIL and ITSM?

Help Desk Software Benefits

Help Desk Software Features